Kaftan 9 - FAQs

Frequently Asked Questions

General

How can I contact you?

What forms of payment do you accept?

What are your shipping options?

How long will my order take to arrive?

Where do you ship to?

What currency am I charged in?

Where are you located?

How do I know what size I am?

Where do your gemstones and crystals come from?

What do I do if I receive a faulty/damaged item? What do I do if want to return an item and receive a full refund or exchange?

Can I change or cancel my order?