Frequently Asked Questions

General

What forms of payment do you accept?

What are your shipping options?

How long will my order take to arrive?

Where do you ship to?

Where are you located?

What currency am I charged in?

How do I know what size I am?

Where do your gemstones and crystals come from?

What do I do if I receive a faulty/damaged item? What do I do if want to return an item and receive a full refund or exchange?

Can I change or cancel my order?